How to set up caregiver alerts so you are always notified even across time zones

Caring for someone with sickle cell disease doesn't stop when you're in a different room — or a different country. For caregivers who live apart from their loved one, whether across a city or across an ocean, the anxiety of not knowing how someone is doing in real time can be exhausting. STATRA's caregiver alert system is designed to address this directly.

This guide walks through how to set up notifications so that you stay informed about your loved one's health, regardless of where in the world you are.

Step 1: Accept Your Caregiver Invitation

Before you can receive alerts, your loved one needs to add you to their care network through the STATRA app. They will send you an invitation to their email address. Accept this invitation and complete the brief onboarding process to access the caregiver dashboard.

Once you're connected, you'll be able to view your loved one's health dashboard, including their current biometric readings, recent trends, and any active alerts.

Step 2: Configure Your Alert Preferences

Navigate to the Alerts section within your caregiver dashboard. Here you can customise which types of alerts you receive and how you receive them. STATRA supports notifications via the mobile app, email, and SMS.

You can choose to receive alerts for specific biometric thresholds — for example, when oxygen saturation drops below a certain level, or when heart rate exceeds a defined range for a sustained period. You can also enable general wellness alerts, which notify you when your loved one's overall health status changes significantly from their baseline.

Step 3: Set Your Time Zone

STATRA automatically detects your device's time zone and displays all data and alert timestamps accordingly. If you want to receive notifications at specific times — for example, to avoid being woken in the middle of the night by low-priority alerts — you can configure a quiet hours window in your notification settings. Critical alerts, however, will always come through regardless of quiet hours settings, because some situations cannot wait.

Step 4: Stay Connected Without Hovering

One of the most important aspects of the caregiver alert system is that it is designed to notify you when something needs attention — not to provide a constant stream of updates that would be impossible to monitor. The system is built on the understanding that caregivers have their own lives, their own responsibilities, and their own needs. You shouldn't have to check an app every fifteen minutes to know your loved one is alright.

When everything is within normal range, you won't hear from STATRA. When something changes, you will. That balance — silence when things are fine, timely notification when they're not — is what makes the caregiver alert system genuinely useful rather than simply anxiety-inducing.

Distance is one of the hardest parts of caregiving. Technology can't replace presence, but it can make distance more manageable. Knowing that you'll be notified if your loved one's health changes — wherever you are in the world — is one fewer thing to worry about.